STAGE 1 RESTRICTIONS are in effect as of October 12, 2009. Level 3 advisory CANCELED for Timberwood Park, Lookout Canyon, Canyon Springs and Anaqua Springs Ranch as of 10-10-09. STAGE 2 RESTRICTIONS activated for these areas as of 10-10-09 until further notice. See Updated Advisory under "Important Links."

BexarMet Affordability Programs

Senior and/or Disabled Customer Discount Program

This program provides utility assistance of $2.00 a month for customers that are either a Senior Citizen and/or Disabled who meet the income level guidelines established at or below the 125% Federal poverty level.  CLICK HERE FOR PROGRAM APPLICATION.

Senior Citizen Penalty Exemption Program

This program offers residential customers aged sixty (60) years and older and/or residential customers who are disabled an exemption of the late payment penalty for water service charges.

Eligibility:

  • Must be age 60 or older
  • Must be a BexarMet Water District Residential Customer

CLICK HERE FOR PROGRAM APPLICATION

How to Enroll

Provide BexarMet Customer Service with a copy of one of the following:

  • Texas Department of Public Safety ID
  • Texas Driver's License

 

Disability Penalty Exemption Program

BexarMet customers who receive monthly feneral Supplemental Security Income (SSI) for disabilities qualify for an exemption of late payment penalties.

Eligibility:

  • Must be disabled
  • Must be a BexarMet Water District Residential Customer
  • Must receive federal Supplementary Security Income (SSI) from Social Security Administration

CLICK HERE FOR PROGRAM APPLICATION

How to Enroll:

Provide BexarMet Customer Service with a copy of the Social Security Administration Award Letter.

 

Leak Adjustment

BexarMet customers who had a leak and have it repaired may qualify for a leak adjustment.

Eligibility:

  • Must be a BexarMet Water District Residential Customer
  • Leak must have been repaired at  BexarMet service address
  • Leak must have affected the water bill
  • Water consumption must show a decrease after the repair date

How to Apply:

Provide BexarMet Customer Service with a copy of the repair receipt.